Copyright Ownership and Permissions

• Copyright Ownership means you can do whatever you want with your design item because you own it.

• Copyright Permission means that you are designated certain rights in regards to a designed item.  Usage of the item is limited to the terms accepted at the time of purchase of that item.

• One-Eyed Dog's Copyright Ownership and Permission terms are as follows:

Turnaround for Printing and Web Design

• One-Eyed Dog Enterprises estimates that all orders for services will be completed within 7 business days from the business day we receive the order. All orders placed before 6:00 pm PT will be considered ordered that business day. Any order placed after 6pm will be considered ordered on the following business day.
• One-Eyed Dog Enterprises will do everything in its power to correctly produce your job in a timely manner, but can not guarantee a specific shipping or arrival date. The 7 business day turnaround is an estimate, and is not to be confused with any guarantee.
• One-Eyed Dog Enterprises and the client must work together to complete design projects in a timely manner. 
• The basic framework for your project should set up within one week. 
• The addition of content depends on your submission of all necessary materials.
  • You can expect your web site to be completely finished (excluding updates) within one week of your submission of all required materials.
• You can expect other design projects to be completely finished within one week of your submission of all required materials and feedback regarding any samples submitted for your approval.

Payment Terms

• Payment is preferred at time of order, ideally through PayPal.  Other payment arrangements are available, and may include certain conditions, such as limited access to designs and prominent watermarks.
• All sales are final, and Satisfaction is Guaranteed.  This means that while we are unable to offer refunds - other than for defective workmanship- we will make whatever changes necessary to provide you with the best service and products possible.
• Quotations/Estimates
  • Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.
• Orders
  • One-Eyed Dog Enterprises reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal.
  • One-Eyed Dog Enterprises is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to One-Eyed Dog Enterprises for printing and/or publication.

Cancellations

• Canceled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order.  No refunds will be given for orders canceled after 8pm PT of the same business day the order was placed. All sales are final.

Liability

• One-Eyed Dog Enterprises' liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits.  One-Eyed Dog Enterprises warrants that every product manufactured by it meets industry standard for such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY.

Indemnification

• The customer represents that it has the legal right to produce all printed materials ordered from One-Eyed Dog Enterprises. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against One-Eyed Dog Enterprises based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by One-Eyed Dog Enterprises ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold One-Eyed Dog Enterprises harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending One-Eyed Dog Enterprises against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing One-Eyed Dog Enterprises for any legal fees and expenses it reasonably incurs in responding.

Electronic Manuscripts/Images

• It is the client's responsibility to maintain a copy of the original computer files and artwork. One-Eyed Dog Enterprises is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until One-Eyed Dog Enterprises can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. One-Eyed Dog Enterprises does not guarantee archiving your work for longer than it takes to produce the final product. Please save your work!

The Guarantee of Color and Exact Color Matching

• Because of differences in equipment, computer monitors, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance. We do not guarantee an exact color match to the art submitted.

Delivery

• Charges for delivery of materials and supplies from the client or the client's supplier to One-Eyed Dog Enterprises are not included in quotations unless specified. One-Eyed Dog Enterprises is not responsible for delays and/or damage incurred during shipping.

Claims

• Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, One-Eyed Dog Enterprises and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that One-Eyed Dog Enterprises' performance has fully satisfied all terms, conditions and specifications. In case of dispute, all products will be returned to our facility in order for us to fully inspect the damages.

Disputes & Venue

• For legal purposes, the venue for any dispute shall be Hardin County, Kentucky USA

Right to Subcontract

• One-Eyed Dog Enterprises shall have the right to assign any portion of the work required to another contractor.

Workmanship Guarantee

• We guarantee all orders to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a refund at our discretion.

Privacy Statement

• Any information One-Eyed Dog Enterprises collects from order processing or from any inquiries is not shared with any other company outside of our own subsidiaries- namely, Californio Traditions, T-C Equine, Equiyoga, and The Horse's Friend Newsletter.  Your information is only used for contact, billing, and shipping purposes. Your credit card information is never stored by One-Eyed Dog Enterprises.  Credit card payments must be processed online through PayPal using the shopping carts within the website.

Billing

• Credit card payments must be processed online through PayPal using the shopping carts within the website.  Invoices may be sent to you via e-mail linking you to a PayPal cart. You may notice the PayPal account operated under one of our subsidiaries, such as T-C Equine or Californio Traditions.
• Third Party Billing and Reimbursements
  • Your card will be billed the exact amount of the purchase. One-Eyed Dog Enterprises will not charge a card for more than the amount and reimburse the difference. Under no circumstances will One-Eyed Dog Enterprises deviate from this term. It is up to you to work out an agreeable transaction arrangement with your client if you choose to resell our products.

Use of Materials after Contract Ends

• One-Eyed Dog Enterprises retains the right to display samples of work after a contract ends, whether it expires or is ended by choice of the client.  One-Eyed Dog Enterprises is not responsible for reimbursement or maintenance if a contract is ended for any reason by the client.  One-Eyed Dog may alter designs and remove elements pertinent to the client's identity for a generic representation of the work.  The client may purchase their files and use them as they see fit.  The client may remove links establishing One-Eyed Dog Enterprises as the web master, and must do so if changes are made which effect the integrity of the design established by OED.  The client must retain a link on the appropriate pages for credit of any graphics designed by OED displayed within the site, such as the following:

  Special thanks to digitalhorsedesign.com for graphics on this page!

Changes

• One-Eyed Dog Enterprises may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless stated otherwise. This policy was last revised on June 15, 2008 .